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5 posts tagged with "Improvement"

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File Deduping & Draft Exports

David van Dokkum
Chief Operating Officer

Improved File Deduplication

We've upgraded our deduplication system to be smarter and more transparent. Deduplication is a powerful tool for speeding up document review. eDiscovery searches conducted in IT systems like Microsoft Purview often yield coarse, heavily duplicated results. This is particularly true for cases where multiple employee inboxes have been exported. Our deduplication system reduces this clutter and ensures that you only have to review a given file or email once.

You’ll now get clear indicators when a file is flagged as a duplicate, making it easier to understand what’s happening during processing. We'll also attempt to identify duplicates prior to upload, helping reduce storage use and avoid filling your case with unnecessary files.

Duplicates are marked as out-of-scope and hidden from the file list, but you can easily review them by turning on this toggle.

Files are deduplicated based on their contents, so even if the file name has changed it will still be detected as a dupe.

Draft Exports (Beta)

You can now export a draft version of your case to make redaction review easier and more collaborative. Draft exports display your redactions as red outlines, clearly showing what’s been marked without actually removing the underlying content. Comments are also included, so reviewers can see the context behind each redaction decision.

Our new draft export.

This new export option is available on our redesigned Export page, currently in beta.

Access the new export page by clicking the case export button.

The new export page will be the future home of all case exports. It keeps a history of every export you generate, making it easy to refer back to earlier work and keep track of who has generated exports. It also includes enhanced export options, allowing you to do partial case exports based on document status.

Creating a new draft export.

Additional Improvements

  • User selectors and dropdowns will now always display the logged-in user first.
  • Made triage mode document transitions much smoother.
  • Improved the performance and load time of redaction preview text in large documents.

Bug Fixes

  • Fixed an issue that caused the in-app chat button to obscure the edit button in the policy exemption detail view.
  • Fixed an issue that caused the sender filter options in the email list view to not update when applying other filters to the table.
  • When applying filters to a table, we now automatically reset the page to page 1 so you do not end up looking at an empty page.
  • Area redactions are now displayed in page thumbnails in the page deletion experiment.
  • Ligatures like tt and ae that appear in the Calibri font (used for rendering email headers) are now selectable.

CSV Support

David van Dokkum
Chief Operating Officer

New File Formats

You can now upload CSV files and have them automatically rendered as a data table. We've also added support for legacy and macro-enabled excel files that end in .xls and .xlsm.

Panning Tool

We've added a "grabber" or panning mode to the document viewer. This is particularly useful when working on a file with very large dimensions where you need to zoom in a bunch to work with the text.

Additional Fixes

  • When viewing a document, the document is now the only scrollable element on the page. Previously there could be multiple scrollbars for different parts of the page, which made it annoying to navigate within the document.
  • Occasionally certain words could not be selected when creating a comment or manual text redaction. Text selection should now be much more reliable and consistent.
  • You can now exit area redaction mode by clicking on the area redaction button.
  • Creating an area redaction while a document was open in multiple tabs would occasionally make the document fail to finalize. This has been fixed.
  • When deleting a policy that is attached to a case you will now receive an error message explaining why you are unable to delete the policy.

Select All Files & More

David van Dokkum
Chief Operating Officer

Select All Files

When using the "Select All" checkmark in the file list, you will now see an option to select ALL files in the case, not just the files on the current page of results. This functionality works with filters as well, allowing you to select and take bulk actions on all documents/emails in the case that match a certain filter criteria.

Case Status Updater

We've made it easier to update the status of a case. Simply click on the status badge while inside a case to select a new status.

Other Bug Fixes and improvements

  • Comment notification emails now include the full text of the comment.
  • Fixed a bug that could cause a document to jump to the first page after creating a new redaction.
  • Fixed a bug that in rare cases could cause a document's text to be unselectable.

Faster File Navigation

David van Dokkum
Chief Operating Officer

Jump to File Number

When working on a large stack of documents or emails, it is important to be able to navigate quickly between files. We've made some improvements to how we handle document transitions to faciliate faster navigation between files in a stack.

When clicking the next/previous buttons, you can now rapidly click between files, previewing the titles without having to wait for the entire document to load. If you already know which file you're going to, you can now jump directly to a file by clicking on the number indicator and typing in the file number.

jump-to-file

Go to Policy

This update also includes a small quality of life improvement to the document information panel, which displays various metadata about the current document and case. The policy name will now link you directly to the policy that is being used for the case... helpful if you need to quickly check the policy or make any changes.

Managing User Invitations

David van Dokkum
Chief Operating Officer

User Invitations

Occasionally, new users aren't able to receive their invite emails due to corporate email filters. Admins can now copy a user's unique invitation link from the member management page. This link can then be shared with the user directly so they can complete the signup process.

Resend Invitations

Our invitations expire 7 days after being sent. If a user didn't sign up within this time, you can now resend the invitation with one click from the member management page.

Other Improvements

Improved File Navigation

We made navigating from one file to another much faster and now display which filters and sorts you currently have applied when navigating across a stack of files.